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Our Privacy Policy

Privacy Policy

Effective Date: September 2, 2025
 

BrandBond Group (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you interact with us online or offline.
 

1. Information We Collect

We may collect the following types of information:

  • Contact details: name, email address, phone number, job title, company name

  • Business details: industry, size, location, preferences

  • Order and transaction details: products purchased, billing/shipping addresses

  • Form submissions: responses from our BrandBond Brief, contact forms, event registrations, or quote requests

  • Website usage data: IP address, browser type, device type, pages visited, time spent, referral URLs (via cookies and analytics tools)
     

2. How We Collect Information

We collect information when you:

  • Fill out forms on our website or landing pages

  • Subscribe to our emails or newsletters

  • Interact with our social media ads or sponsored content

  • Communicate with us via email, phone, or meetings

  • Place an order or request a quote

  • Use our website (through cookies, tracking pixels, and analytics tools like Google Analytics)
     

3. How We Use Your Information

We use your information to:

  • Respond to inquiries and provide requested services

  • Process and fulfill orders

  • Send relevant updates, offers, and marketing communications (you can opt out anytime)

  • Improve our website, services, and customer experience

  • Comply with legal obligations

  • Prevent fraudulent activity and protect our systems
     

4. How We Share Your Information

We do not sell your personal information. We may share it with:

  • Service providers: payment processors, shipping carriers, fulfillment partners, marketing platforms, CRM and analytics tools, and IT service providers

  • Legal authorities: if required to comply with law, legal process, or protect our rights and safety
     

5. Cookies & Tracking

We use cookies, pixels, and similar technologies to:

  • Measure the effectiveness of our ads

  • Understand how visitors use our site

  • Personalize your browsing experience
     

Google Analytics Advertising Features

 We may enable Google Analytics Advertising Features, including Remarketing, Google Display Network Impression Reporting, Google Analytics Demographics and Interests Reporting, and integrated services that require Google Analytics to collect data via advertising cookies and identifiers.
 

This means that both first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as Google advertising cookies) may be used together to understand how visitors use our site and to deliver more relevant advertising.

You can opt out of these features through:

You can also control cookies through your browser settings.
 

6. Your Rights

Depending on your location (e.g., California, UK), you may have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Opt out of marketing communications

  • Restrict or object to certain processing

  • Request a copy of your data in a portable format

To exercise your rights, contact us at general@brandbondgroup.com.
 

7. Data Security

We use reasonable technical and organizational measures to protect your personal information. However, no method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
 

8. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer period is required by law.
 

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites.
 

10. Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective Date” at the top will reflect the most recent update. We encourage you to review this page periodically.
 

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, contact us at:
BrandBond Group
2557 Wildcat Drive
Madison, WI 53711
Email: general@brandbondgroup.com

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